MindTouch for SAP
Unlock the Power of SAP Knowledge Central
Your Support Department Could Use a Smarter Knowledge Base
With the SAP MindTouch integration, your support team will:
- Close more tickets faster with your current agents
- Maintain or increase ticket volume with fewer agents
- Reduce the number of tickets you escalate to more expensive resources
- Ramp up new agents faster
Why Do SAP Customers Choose MindTouch?
MindTouch boosts support performance and makes previously-frustrating knowledge base functions easy:
- Create and update content
- Content permissions and sharing
- New support agent training and ramp up
- Support agent performance and productivity
- Search performance
